FAQs

  • Q: How do I view trade prices ?
  • A: To view or receive trade pricing you will need to contact us either by phone 01303 844000 or by e-mail sales@ukeuroav.com.
  • Q: Is there a minimum order value ?
  • A: No, there is no minimum order value.
  • Q: Is there a cut off time for next day delivery ?
  • A: Yes, the cut off time for next day delivery is 4pm.
  • Q: Do you charge carriage ?
  • A: For orders over £200.00 excl. VAT carriage is free, for smaller orders carriage is charged at £6.95 per order.  Our carriage charges are to most mainland addresses in Great Britain, please check for shipping costs to other areas such as Northern Ireland and Europe.
  • Q: Can I have a timed delivery?
  • A: Yes, we are able to offer pre-12, pre-10:30 or Saturday deliveries to most mainland addresses in Great Britain.  Should you require a timed delivery please contact us for pricing.
  • Q: Can I order from outside the UK?
  • A: Yes, we are happy to supply to trade outside of the UK.  Please contact us in the office by phone 01303 844000 or by e-mail sales@ukeuroav.com.
  • Q: Can we have our order delivered directly to a site address?
  • A: Yes, please advise a contact name and mobile number for somebody who will be on site to accept delivery. We can also deliver to third party customers in plain packaging. We will even send your paperwork with the parcel if provide it.